Conducting Usability Testing

24 Dec 2022 to 22 Jan 2023

In this course you will learn how to conduct usability tests for products in different stages of development – concepts to products. We start with an introduction to usability testing, what it entails and where it fits in the product development lifecycle. Then we move on to planning a usability testing study – the variables to take into account, what metrics to test, how to set goals, and writing a script or discussion guide. After this we demonstrate how to conduct a UT, how it differs for a concept vs a product, and also how to prepare for in-person as well as remote testing. Lastly, we will show you how to analyze the data you get from a UT and how to write a report that is effective and actionable for your stakeholders. We will end the course with you presenting your UT reports.

Course Modules

Module 1What is usability testing?

Approx time: 90 mins

We will start this course by introducing usability testing – When do we use usability testing in product development? Why is it a good idea to observe users as they use your product? How is it different from other research methods? We will also discuss the difference between moderated and unmoderated testing and tools used. And lastly, the students will learn how to include stakeholders in the research process.

 

90 min Live Lecture   1 Reading   1 Quizz   1 Assignment/Exercise


Module 2Planning a usability study

Approx time: 120 mins

In this module, students will learn to plan a usability study based on a previously chosen product. They will understand how to define their goals for their study, how to define their participant profile and recruitment methodologies, and also identify whether they need remote or in-person testing. They will also learn about metrics, how to choose metrics, and how to write a discussion guide by selecting tasks to be tested.

 

120 min Live Lecture   3 Assignment/Exercise

Module 3Conducting a usability study

Approx time: 90 mins

Students will learn about the differences between concept and usability testing and also learn how to conduct both types of studies. They will also learn how to conduct remote and in-person testing, and how to document a session. They will also learn tips for conducting a good session, challenges they may face and how to tackle them.

 

90 min Live Lecture   1 Quizz   1 Assignment/Exercise

Module 4Analyzing data and reporting insights

Approx time: 120 mins

In this module, students will come to class with the data they have collected from their studies. They will learn how to analyze this data and form insights. They will learn how to make their insights actionable for their stakeholders based on the metrics they chose earlier in the course. They will also learn how to report these insights in a clear, coherent, and actionable reort.

 

120 min Live Lecture   1 Assignment/ Exercise

Module 5Usability report presentation

Approx time: 120 mins

In the last module for this course, the students will present their usability reports which includes their goals for the study and their insights.

 

120 min Live Lecture

Anjeli Singh

Founder, UX Researcher
Hureo UX Research Company

At Hureo, she along with her team helps many companies from MNCs to startups launch and continuously improve their products. Her clients include from Tata industries, VERITAS, MakeMy Trip, ForbesMarshall, Aditya Birla, Wikipedia and many more. Before starting Hureo, she has worked both in consumer and enterprise companies like Kodak Google and Symantec. She has many publication in international journals including CHI, Journal of computing, UXPA magazine.
At Hureo, she along with her team helps many companies from MNCs to startups launch and continuously improve their products. Her clients include from Tata industries, VERITAS, MakeMy Trip, ForbesMarshall, Aditya Birla, Wikipedia and many more. Before starting Hureo, she has worked both in consumer and enterprise companies like Kodak Google and Symantec. She has many publication in international journals including CHI, Journal of computing, UXPA magazine.

Jahnavi Mirashi

Partner, UX Researcher

Before beginning her journey with Hureo, Jahnavi worked as an independent researcher for e-commerce companies like Amazon, as well as smaller non-profits. With a Master’s degree in Digital Communication and Media from the University of Washington, Jahnavi initially worked in the advertising and digital media domain, which gives her a unique perspective on human behaviour. Outside work, Jahnavi teaches User Research at the Symbiosis Centre for Liberal Arts. She also experiments with pottery and baking, often bringing her culinary treats to work!

Arunima Ved

Senior User Experience Researcher,
Hureo UX Research Company

Arunima has a Masters in Cognitive Science from IIIT Hyderabad. She was involved in multiple projects dealing with Game Design, Medical Image Perception, and Optical Illusion in Necker Cube using Eye Tracker, all of which found real-world application in the Medical and Educational fields. Before joining Hureo, she worked at The Propel Labs – a User Research agency – assisting in research projects. Arunima brings energy and freshness to the team. She’s also our star dancer, and a big Marvel fan.

What you’ll learn

  • Learn where usability testing fits in the product development process
  • Learn how to effectively plan a usability study
  • Learn about what metrics can be used to test a product
  • Learn how to write a discussion guide for usability testing
  • Learn how to conduct usability tests to test a concept and a product
  • Learn how usability testing changes with in-person and remote testing
  • Learn how to analyse data from a usability study
  • Learn how to write a report that is actionable for your stakeholders

Skills you’ll gain

  • Study Planning
  • Participant Recruitment
  • Task Selection and Script Writing
  • Usability Testing
  • Data Analysis
  • Affinity Mapping
  • Report Writing

40,000 INR/ 485 USD

Registrations going on

 

Enroll Now

For international students, please contact us for payment options.

This course includes:

     5 weekend course

     Live session

     Assessments

Certificate of completion

Online course

    Beginner level

Do you have any question?

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