At Hureo, our foundation has always been rooted in rigorous user research. One milestone that reflects this commitment is a paper authored by our founder, Anjeli Singh, and published in a renowned international conference — APCHI '13: Proceedings of the 11th Asia Pacific Conference on Computer Human Interaction.
01 / 04Why Diary Studies Matter
The paper, “A Researcher’s Guide to Running Diary Studies,” highlights diary studies as a powerful longitudinal research method. Unlike traditional surveys or interviews, diary studies enable users to self-report their behaviors, routines, and thoughts in real time, providing:
- Deeper insights into real usage patterns
- Visibility into pain points that affect adoption and productivity
- Opportunities to improve ROI through better product experiences
02 / 04Learnings from Enterprise and Consumer Domains
Drawing on research conducted across both enterprise and consumer products, the paper shares practical guidance on:
- Defining clear objectives before beginning a study
- Designing easy-to-use reporting mechanisms for participants
- Analyzing longitudinal data to reveal trends and hidden challenges
03 / 04The Value for Enterprises
For enterprise products, diary studies uncover how tools integrate into daily workflows. They provide actionable insights into adoption barriers, hidden friction points, and unmet user needs, insights that help product teams design solutions that truly work for their users.
04 / 04Our Research Foundation
While this paper was published in 2013, its principles remain highly relevant today. It is also a reminder of the research depth and credibility that Hureo brings to every engagement. From academic publications to applied research, our mission has always been the same: to help organizations deeply understand their users and build better products.
? Read the full paper here
