In an expert evaluation, a product is evaluated by testing it against predefined user-centric metrics or “heuristics,” and identifying and prioritising areas for improvement. At the end of an evaluation, we provide issues and recommendations including:

  • Which features of your product are likely to cause usability problems and should be improved
  • Which features are likely to be successful and should be retained
  • Which features should be tested with actual users

Why do you need an expert evaluation?

An expert evaluation is a high-level research method, used to uncover an existing product’s issues, that helps to understand which features should be tested with actual users.These evaluations use the principles of user-centred designs and provide a fair and unbiased review.

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