In an expert evaluation, a product is evaluated by testing it against predefined user-centric metrics or “heuristics,” and identifying and prioritising areas for improvement. At the end of an evaluation, we provide issues and recommendations including:

  • Which features of your product are likely to cause usability problems and should be improved
  • Which features are likely to be successful and should be retained
  • Which features should be tested with actual users

Why do you need an expert evaluation?

An expert evaluation is a high-level research method, used to uncover an existing product’s issues, that helps to understand which features should be tested with actual users.These evaluations use the principles of user-centred designs and provide a fair and unbiased review.

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May 23, 2019

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From corporate offices in metro cities to rural areas often in remote locations a user researcher traverses many worlds. It is no surprise that to follow this kind of career, one needs to be organised, adaptable and ingenious simultaneously. This continuous shifting of roles is a defining aspect of UX research. Once a research project is finalised in consultation with the client, UX researchers spend a majority of their time

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